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TRANSFORMATION: A WORD WHOSE TIME HAS FINALLY COME
Herb Rubenstein
CEO, Herb Rubenstein Consulting
“There
can be no successful ebusiness without etransformation”
Jack Pellicci
Director, Global Strategic Projects
Oracle
December 4, 1999
Strategic Leadership Forum Conference
Introduction
The word “transformation”
in modern English has been around for hundreds of years. The concept
“transformation” has been around for thousands of years.
As we start the year 2000, the word and the concept are becoming
not “a” reality, but “the” reality of our
times.
Historical
Content
Writers such
as the great Jesuit theologian Pierre Teihand de Chardin and Marilyn
Ferguson (The Aquarian Conspiracy), seminar leaders including Werner
Erloud, Fernando Flores and Tony Mikhail Gorbachev have centered
their entire careers around this word. Yet, few people around the
world have a clear, working definition of transformation that can
be used successfully on a daily basis. In the year 2000 alone this
word will become known and used by more people than have ever used
it in the entire history of the world.
What
Is Transformation
Transformation
is the result of a process that creates a significant, lasting change.
Transformation
can be produced by a physical act, but usually transformation, as
it applies to human beings consists of a shift in attitude, state
of being, identity, awareness and approach to life.
Transformation
is not when heat “changes” water to steam or extreme
cold “changes” hydrogen to a metal. Hydrogen is a metal.
Steam is chemically the same as water. No transformation has occurred
because no fundamental or lasting change has occurred in these examples.
The process of transformation can be unconscious and not “directed”
(caterpillars becomes butterflies, people age and change their physical
shapes and change brain wave thought patterns and life preferences).
The growing
explosion of “transformation” that we see occurring
is a conscious directed form. The working definition of this type
of transformation is that transformation occurs when the answer
to a question in your life (or the life of an organization) that
has been consistently “NO,” over time all of a sudden
becomes “YES,” or when the answer to a question that
has been consistently over time been “YES,” becomes
“NO.”
Examples
Here are some
examples:
Since the beginning
of time until the past few years only a very few people, on the
planet, have had the means and ability to communicate to and receive
communication from large numbers of people simultaneously.
Can you, a normal
human being of average resources, communicate to and receive communication
from thousands, even millions of people simultaneously? Answer:
From the beginning of time until 1999, the answer was “NO.”
From 1999 into the future, the answer is “YES.”
Can we produce
enough food, clothing and shelter to feed, clothe and house every
human being on the planet in a satisfactory manner for their entire
lives? Answer: From the beginning of time until the 1990’s
the answer was “NO.” From the mid 1990’s into
the future the answer is “YES.”
Can a single
business, non-profit organization or educational institution or
business serve hundreds of millions of customers with consistent,
reliable, low cost goods, education and services? Until the late
1990’s the answer was “NO.” Now it is “YES.”
Can government
gather, analyze and use information from hundreds of millions of
citizens and residents collected daily to adopt and implement better
and more efficient government policies and programs and can citizens
gather, analyze and use information about government activities
to monitor, change and redirect government policies and programs
on a daily basis. The answer to this question from the beginning
of time to the year 2000 is and will be “NO.” But around
2002 the new answer will be “YES.”
These transformations
are huge, irreversible, lasting shifts. They are part of the very
first wave of transformations that will affect every person on the
planet.
One additional
example will drive home the point. Can humans place electronic or
molecular based computer changes in their body to improve their
physical and mental functions? The answer from the beginning of
time to the 1980’s was “NO.” With the pacemaker
pumping our hearts, the answer changed forever. Over the next few
years, blind people will have electronic cameras inserted into their
eyes to beam light to the retina to allow them to see, people will
have voice transmitting and receiving devices implanted near their
ears to better, send and receive communication across distances
without phones and radios; people will have memory devices (chips)
implanted in their brains that allow them to access billions of
records instantly for use in their work and personal lives and to
detect allergens in the environment.
A Way
Of Life
Transformation,
the rapid, lasting change that paves the way for even faster changes
is now becoming a way of life. Individual transformation occurs
when one takes on additional responsibility. In our wired, connected
world, in the year 2000, more and more people will be able and willing
to take responsibility for achieving a high quality of their business
and personal life for not only themselves, but for others on the
planet. Students, who transform very quietly, have already transformed
themselves into global police stopping several shop operations.
Parents and educational businesses and non-profits transforming
themselves into “educational revolutionaries” creating
alternative delivery and content for forms of education for not
only their children, but for children all over the world. Medical
knowledge and technological advancements will give humans the ability
(but in many cases not the willingness by itself) to transform their
diets, life styles and habits that will help humans live healthily
to 120 years old.
How
Transformation Begins
Transformation
starts with a willingness to welcome, invite and actively seek new,
different answers to important questions that have been around for
a long time. The question, “Who am I?” has been around
forever. In the past the answers for many people have been quite
static. For the future, people will search not only for the new
career, the new possessions, the new diet, the new communication
device and the new city, suburb or rural area, they will search
for and find a new ability to transform themselves, to make significant,
lasting shifts in who they are and who they want to be on a rapid
fire basis.
In management,
a key principle is to “manage the expectations” of your
customers, employees, vendors and everyone else associated with
your enterprise. The phrase “the best surprise is no surprise”
is a true legacy of the late 20th century. In the 21st century this
human bondage to the “status quo” or “same answer
to the same question” will beat a very fast retreat.
The
Internet And Transformation
Transformation
– the process of significant lasting change – will become
pervasive. Products, personal attitudes, governance systems, legal
structure, business methods will become obsolete at an incredibly
fast rate. Today we can view a billion pages of information on the
internet. In a few years it will be in the trillions of pages. In
1935 in the United States many high school students could not even
get a single textbook to use. Today, the billion pages of information
on the internet and related data bases costs less to access than
the 200 page high school textbook that my father could not afford
to buy.
Transformation
Requires Awareness
Transformation
requires the awareness that we can change the answer to the question.
Today, people can do become aware of “what’s out there”
and “what’s possible” at the speed of light. One
person in an organization of 150,000 can learn or discover something
at 2:00 p.m. and at 2:01 p.m. it can broadcasted to all 150,000
employees of that organization, their customers, vendors and stakeholders.
Transformation
Is Cumulative
Transformation
is cumulative. One can transform themselves from “couch potato”
to an athlete, in seconds by tapping into the natural athlete in
every human being. Once a person has made the transformation to
the “status” of athlete, health benefits accrue not
only to the person but to society at large. Similarly, one can transform
one self from considering transition “not very smart”
to becoming “very well informed” through the explosion
of electronic based information at their fingertips.
Transformation
– More Than A New Buzz Word
Transformation,
like money and resources, has a tendency to “clump”
– to stick with a relative few who practice the art and grow
in the process. In the year 2000 transformation will spread to huge
numbers small, medium and large organizations, individuals and governments.
Managers, workers, civil servants, family members, leaders and followers
will ask less of tax “How can we fix this?” or “How
can we improve this?” or “How can we do this better?”
and will ask more often “How can we transform ourselves to
make the best out of this selection and create better situations
in the future?”
Transformation
And You
Transformation
starts with you. It is a tool. It will become the most popular business
and personal development tool used to improve life on the planet
over the next several years. Job teller such as “Chief Transformation
Officer” will replace “chief technology officer.”
“Remember 50 years ago we had job titles like “chief
telephone operator” and “chief electrical officer.”
Transformation
And Freedom
Transformation
is based on the concepts of freedom. The year 2000 brings together
for the first time in the history of the human race sufficient technological
capabilities, economic resources, dispersion of knowledge and information
and leadership necessary to create the foundation for transformation
to occur on a regular, daily basis in the lives of all people.
Key
Questions For You And Your Organizations
In the year
2000, you will see nations, companies, non-profit organizations
and educational institutions,
products and services and individuals transform. For you, long held
answers to such simple, personal questions such as:
- “Do
I have the time (energy, resources) to
do what I really want to do in life?”
- “Am
I the master of my own life?”
- “Am
I living every moment fully?”
- “Am
I helping make the world the best possible place you can make
it?”
- “Am
I an athlete?”
- “Am
I a visionary?”
Conclusion
Think how your
life would transform if you transformed even one “NO”
answer to “YES” in the year 2002. Welcome to the future.
Welcome aboard.
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